Terms & Conditions

1. Booking & Cancellations

A non-refundable deposit may be required to secure your appointment.

If you need to cancel or reschedule:

• Please notify us at least 48 hours in advance.
• Cancellations made less than 24 hours before the appointment or no-shows will incur a 30% fee of the total treatment cost.
• The deposit is non-refundable but may be transferred once to a new date if rescheduling is done on time.

2. Health & Safety

Clients are required to disclose any medical conditions, allergies, or medications that may affect the outcome or safety of the procedure. We reserve the right to refuse service if any contraindications are present.

3. Results & Touch-Ups

Permanent makeup results may vary depending on skin type, lifestyle, and aftercare. Touch-ups are not included unless specified and must be booked within the recommended timeframe to ensure optimal results.

4. Refund Policy

Due to the nature of the service, all payments are final. We do not offer refunds on completed treatments. Please ensure you understand the procedure and expected results before proceeding.

5. Late Arrivals

• Please arrive on time. We allow up to 15 minutes of delay.
• If you are more than 15 minutes late, we will need to reschedule your appointment to respect the next client’s time.